Frequently Asked Questions
You can book via the book now button at the top right of this website, or you can email info@familiehotelalkmaar@live.nl.
Check-out is possible between 8:00 a.m. and 10:00 a.m. If desired, a late check-out can be requested for a fee.
Until 7 days before arrival you can cancel your booking with us free of charge, after that this is not possible and we will charge 100%.
Tourist tax in 2025: €2.90 p.p.p.n.
Check-in with us is possible daily between 14:00 and 20:00.
Arriving late?
A late check-in can be requested up to 24 hours before arrival and is always subject to a fee.
Usually this is not a problem, please contact us about your arrival time and luggage delivery options.
We require a deposit of €200 cash, or a working credit card.
Smoking is not allowed in the rooms, apartments or studio. Smoking is allowed outside.
Smoking weed is NOT allowed on our property, even outside near the apartments.
If smoking does occur inside then we are forced to charge €150.
Location & Accessibility
We have a limited number of parking spaces that you can reserve from €18.50 per night. All our parking spaces are within walking distance of our hotel.
Unfortunately, our parking lots do not yet have electric charging stations.
Basically, no. We are in the car-free center. Is it really desirable to come in front?
If so, please contact us about the hours when you do get in front.
Alkmaar train station is about a 15-minute walk. You can also catch the bus to the canal quay. From here it is about another 8-minute walk.
If coming by cab, please give Laat 123, Alkmaar as your address. From here it is a 1-minute walk.
Facilities & Services
There is no reception at this time. This is because our reception is being remodeled.
We are of course present during check-in hours. Also, we can be easily reached on WhatsApp every day until 10pm.
Our hotel is unfortunately not suitable for pets.
Towels and bed linens are provided in all units.
No, unfortunately there is no elevator in our hotel (yet).
Are you mobility impaired? If so, please contact us about your options before booking.
Sure! We have a limited number of spots to safely park your bike.
Our hotel features free super-fast Wi-Fi.
Sure! Breakfast with us is available daily from 8:30 a.m. and costs €14.95 p.p.
On most apartments there is a washing machine you can use. If you are staying in one of the rooms or studio, ask on arrival if you can use the washing machine.
You can rent wonderful bikes at Pesie Rent a bike. Look here for more info.
We are here for you
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