Privacy Statement
Family Hotel Alkmaar, located at Payglop 15-17, 1811 HM in Alkmaar, is responsible for the processing of personal data as reflected in this privacy statement.
Contact details
www.familiehotelalkmaar.nl
Payglop 15-17, Alkmaar
+31 (0)6 432 019 67
Personal data we process
Family Hotel Alkmaar processes your personal data because you request a quote from us through the website, or other channel, contact us by phone or enter into an agreement with us. Below you will find an overview of the personal data we process:
- First and last name
- Telephone number
- E-mail address
- Location information
- Information about your activities on our website
- Information about your surfing behavior across different websites (for example because this company is part of an advertising network)
- Internet browser and device type
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@familiehotelalkmaar.nl and we will delete this information.
For what purpose and on what basis we process personal data
Familie Hotel Alkmaar processes your personal data for the following purposes:
- Sending our newsletter and/or advertising folder
- To be able to call or e-mail you if this is necessary to carry out our services
- To inform you about changes in our services and products
- To deliver goods and services to you
- Familie Hotel Alkmaar analyzes your behavior on the website in order to improve the website and tailor the services offered to your preferences.
- Familie Hotel Alkmaar tracks your surfing behavior across various websites to help us tailor our services to your needs.
- Familie Hotel Alkmaar also processes personal data when we are legally obliged to do so, such as data we need for our tax return.
Automated decision-making
Family Hotel Alkmaar does not make decisions based on automated processing about matters that could (significantly) affect individuals. These decisions are made by computer programs or systems, without the presence of a human being (for example an employee of Family Hotel Alkmaar).
How long we keep personal data
Family Hotel Alkmaar does not keep your personal data longer than strictly necessary to realize the purposes for which your data are collected. Personal data given for requesting a quotation will be deleted as soon as the returned quotation is refused by the customer. Personal data of customers who agree are withheld for personal contact during the purchase of our services. When customers have not been in contact with Familie Hotel Alkmaar for more than two years, this personal data will be deleted (except data needed for tax purposes).
Sharing personal data with third parties
Family Hotel Alkmaar does not sell your information to third parties and will only provide it to you if it is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Family Hotel Alkmaar remains responsible for this processing.
Cookies, or similar techniques, that we use
Family Hotel Alkmaar uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Familie Hotel Alkmaar uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser settings. Curious about which cookies Familie Hotel Alkmaar uses? Check them out here!
Google Analytics
Familie Hotel Alkmaar uses Google Analytics, a web analytics service provided by Google Inc. Family Hotel Alkmaar does this to be able to see how the website is used. Google Analytics provides clear reports on the use of our website. Google Analytics generates information about your use of our website by placing a so-called cookie on your computer.
Family Hotel Alkmaar has entered into a processing agreement with Google Inc. The information Google Analytics collects for us is anonymized as much as possible and is not personally traceable. Family Hotel Alkmaar has not given Google Inc. permission to share this information with its own commercial departments or to provide it to third parties, unless Google Inc. is legally required to do so or to the extent that third parties process the information on behalf of Google Inc. Unfortunately, Family Hotel Alkmaar has no influence on the latter.
Google reCAPTCHA
On this website, we also use Google's reCAPTCHA function. This function is mainly used to distinguish whether an entry is made by a natural person or by machine and automated processing. The service includes sending the IP address and any other data Google requires for the reCAPTCHA service to Google. Additional information about Google reCAPTCHA and Google's privacy statement can be found at: https://policies.google.com/privacy
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Family Hotel Alkmaar and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@familiehotelalkmaar.nl. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Family Hotel Alkmaar would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Family Hotel Alkmaar takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not well protected or there are indications of abuse, please contact our customer service or via info@familiehotelalkmaar.nl.
General Data Protection Regulation (AVG)
Does Family Hotel Alkmaar comply with the AVG?
Yes, Family Hotel Alkmaar has taken several measures to ensure that we comply with the new General Data Protection Regulation Act (AVG). Among other things, we have: an SSL certificate on our website, updated the privacy statement, updated cookie statement and have made strict arrangements when it comes to tracking and measurability. Where necessary, we have entered into processing agreements with third-party parties who store data for us. We offer our clients insight into their personal data, which they can view, change or delete.
Last updated: 20-04-2022
